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| Click here for Chirstmas Delivery
information. Packages sent to us without a prior return authorization will be refused.
Please contact us first if you need to return something. We will attempt to resolve any problems without unnecessarily shipping items back and forth.
30 Days Return and Exchanges.
We will accept returns only if the item has not been opened. Exchanges will incur additional shipping charges, except in the case of defect. Defectives will be exchanged for the same item only. If the same item is not available within 15 days, we will exchange it for another item, place the item on back order, or offer you a refund.
Because all shipping is pre-paid, e-Anime is not able to refund shipping charges except in cases of mis-shipment.
Christmas Delivery Cut-off Dates 2007
e-Anime Christmas Shipping Schedule
Please make sure that your order is placed by the following dates to help
ensure Christmas Delivery. If you have any questions please call or email us. If you are up against a stringent deadline,
definitely CALL US!! E-Mail: e_anime@hotmail.com
Phone: (510) 849-9838 between 11a-6p M-Sat PST, 12p-6p Sun PST.
-
Only Orders shipped 3rd, 2nd, or next Day Service
Air are guaranteed* to be delivered by Christmas!
-
The cut off dates for
Christmas delivery to foreign destinations is December 6th!
-
The following table pertains to
orders being shipped within the United States.
|
Destination |
Ground* |
US Mail |
Economy / 3rd Day Air* |
2nd Day Air* |
Next Day Air* |
|
California |
by 4pm December 20 |
by 4pm December 19 |
n/a |
by 4pm December 20 |
by 4pm December 21 |
|
Alaska / Hawaii |
n/a |
by 4pm December 18 |
n/a |
by 4pm December 20 |
by 4pm December 21 |
|
West of the Mississippi
River, not including California |
by 4pm December 18 |
by 4pm December 18 |
by 4pm December 19 |
by 4pm December 20 |
by 4pm December 21 |
|
East of the Mississippi
River |
by 4pm December 17 |
by 4pm December 18 |
by 4pm
December 19 |
by 4pm December 20 |
by 4pm December 21 |
*Important Information:
- Christmas falls on a Tuesday this year, which means your package
must arrive on Monday December 24th for Christmas!
- US Mail does a pretty good job delivering
on time; but, as usual, on time delivery is not guaranteed.
- Ground Service- If your package is shipped
between December 4th and December 24th,
delivery by Christmas is not guaranteed*. UPS still follows the
above table pretty closely, but you won't get a refund if they're late.
You should probably get your order in As Soon As Possible! This is
straight from
UPS and applies
to Fed Ex ground also.
- * Guaranteed Delivery means your order is delivered on time or you will
receive a refund on the amount you paid for shipping.
Our Address and Contact Information
Anime V
Retail Store: 80 Shattuck Square
Mailing: 2425B Channing Way Suite 357
Berkeley, California 94704
US United States
(510) 849-9838
(815) 366-7477 FAX
Store Hours: Monday through Saturday 11am - 6pm, Sunday 12pm - 6pm
Closed: Labor Day, Thanksgiving, Christmas, and New Years Day.
e_anime@hotmail.com
Packages sent to us without a prior return authorization will be refused.
Please contact us first if you need to return something. We will attempt to resolve any problems without unnecessarily shipping items back and forth.
30 Days Return and Exchanges.
We will accept returns only if the item has not been opened. Exchanges will incur additional shipping charges, except in the case of defect. Defectives will be exchanged for the same item only. If the same item is not available within 15 days, we will exchange it for another item, place the item on back order, or offer you a refund.
Because all shipping is pre-paid, e-Anime is not able to refund shipping charges except in cases of mis-shipment.
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